1. Purpose and scope of the collection of information
- When you make a room booking, you will be asked for your name, address, telephone number, email address, payment information, the names of guests travelling with you and your preferences for your stay.
- We always inform customers about specific purposes when we collect personal information from customers on this site, and all information must be provided voluntarily.
- The information was collected through a system of our partner solutions: XCALIBER (, For more information about Privacy Policy at:
* This information will be used for one or all of the following purposes:
- The information that you provide for reservation processing will be used to send you information and updates relating to your booking, or the promotion of DMZ Hotel.

2. Scope of using information
- Personal information collected will be used in internal company only.
- If necessary, we may use this information to contact directly with customers such as sending the email, orders, letters of thanks, information about promotions and new services ...
- DMZ HOTEL effort to ensure that employees, staffs and third parties XCALIBER who related to gathering and processing customer information will aware and comprehend this Privacy Policy.

3. The duration of storage of information
DMZ HOTEL will store these information in the internal systems during providing services to customers or until complete collection purposes or when the customer has asked for cancellation.

4. The information of unit which collects and manages personal information
DMZ Tourist Joint Stock Company
Office: 21 Doi Cung street, Hue City, Tel: (54) .3893.555 - Fax: (054) .3817.357
VAT CODE: 3300560304; Registration: 12/08/2008
Place of issuance: Business Registration Office - DPI Thua Thien Hue

5. Means and tools for users to access and edit data.
- Customers want to modify your personal information please edit on: (link will be sent in booking confirm email) or send mail to our address:

6. Commitment to secure personal information of customers
- DMZ HOTEL do not sell, share or exchange personal information to any other.
- In some special cases, DMZ HOTEL may be required to reveal personal information, such as when it is necessary to prevent a threat to life and health, or for law enforcement.
- DMZ HOTEL commits to comply the Privacy policy and the National Privacy Principles.

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Add: 21 Doi Cung st, Hue city, Vietnam
Tel: (+84)-234.3838 000, +84-81 688 1050 | E-mail:
DMZ Tourist Company - VAT Code: : 3300560304